This Terms of Use agreement is effective as of: 1 June 2017


These terms and conditions outline the rules and regulations for the use of RENODO's Website. 

This Terms of Use Agreement ("Agreement") constitutes a legally binding contract between RENODO MEDIA SDN BHD (1178747-M), ("RENODO," "we," "us," "our") and you with respect to your use of the RENODO website, RENODO applications for mobile devices, and the Information and Services (each as defined below) (collectively, the "Website"). It is important that you carefully read and understand the terms and conditions of this Agreement.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use RENODO's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Malaysia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

We reserve the right at any time, with or without cause, to:

Change the terms and conditions of this Agreement;

Change the Website, including eliminating or discontinuing any Information or Services or other feature of the Website; 


We employ the use of cookies. By using RENODO's website you consent to the use of cookies in accordance with RENODO’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.


Unless otherwise stated, RENODO and/or its licensors own the intellectual property rights for all material on RENODO All intellectual property rights are reserved. You may view and/or print pages from RENODO for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from http://www.renodo.com.my

Sell, rent or sub-license material from http://www.renodo.com.my

Reproduce, duplicate or copy material from http://www.renodo.com.my

Redistribute content from RENODO (unless content is specifically made for redistribution).


Access to certain functionalities of the Website will require you to register with and/or provide certain information to RENODO. We reserve the right to decline to provide Services to any person for any or no reason. If and when you register with or provide information to RENODO, you agree to (1) provide accurate, current and complete information about yourself as prompted (including your email address) and (2) maintain and update your information (including your email address) to keep it accurate, current and complete. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate this Agreement and your use of the Website, Services, and/or Information. You understand that any information you provide will be treated by RENODO in the manner described in our Privacy Policy.


Interior designer, contractor, material supplier and product supplier (“professional”) may elect to register with RENOD as a professional and create a professional profile on RENODO. Subject to and conditioned on compliance with all of the terms of this Agreement, such users are permitted to use the professional account/profile features offered by RENODO to promote their business. All such RENODO professional features are subject to discontinuance or change at any time. All of the terms and conditions of this Agreement apply to your use of any such professional account and profile, including without limitation, maintaining profile information, uploading or other posting of Content, posting of Reviews and indemnification obligations.

  1. If you are an individual using the Website and / or have register for an Account as a Service Professional, you represent and warrant that you have the authority to bind the individual and / or company that is responsible for and operates the business as a Service Professional and your acceptance of the Terms of Use will be deemed an acceptance by that Service Professional.
  2. By signing up, registering or creating an Account on the Website as a Service Professional, you agree and undertake to comply with any requests for information which we may make for the purpose of verifying the legality, legitimacy, conduct and proper establishment of your (i) business, company or operations; and / or (ii) provision of your Service.
  3. Service Professionals shall not:
    1. register or list on the Website in a category of Service which they do not offer or that is irrelevant to or inappropriate for the Service they are offering;
    2. misrepresent the location(s) at which they will provide a Service;
    3. include third party brand names or other inappropriate keywords in their Profile, title or any posting, messages or submission made in or through the Website;
    4. use misleading titles, words or phrases that do not accurately describe the Service they provide;
    5. include any information in their Profile that is fraudulent or otherwise incorrect;
    6. do anything to circumvent or avoid any fees that RENODO may charge;
    7. conduct fraud or misconduct on any promotions or partnerships which RENODO may conduct;
    8. use their Profile or the Website for promoting (i) products or goods; (ii) Services which are not offered by the Service Professional through the Website; (iii) Services which are not a recognised category on the Website; (iv) any website, service, product, party or any thing not directly related to their Service or otherwise prohibited by RENODO in its sole discretion from time to time; or (iv) any services that may be prohibited under law;
    9. solicit Service Users or any person to pay or do anything not specifically permitted by these Terms of Use or by RENODO as it may in its sole discretion determine from time to time;
    10. offer or solicit any Service or do anything that contravenes these Terms of Use, the Privacy Policy or any laws.
Service Users

Service Users shall not:
  1. commit to purchasing or using a Service with no intention of paying for such Service;
  2. sign up, request or negotiate a price for, use, or otherwise solicit a Service (i) with no genuine intention as at the time of such conduct of following through with your use of or payment for the Service; (ii) for the purposes of using pricing, quotations or other information received in doing so for commercial or competitive purposes, business or market intelligence purposes or general surveying; or (iii) any other non-personal use;
  3. request for or agree to purchase a Service when (i) you know, have reason to believe or have been put on notice that you do not meet the Service Professional's terms; or (ii) with the intention of causing disruption, committing fraud or other tortious or illegal purpose.

As a Service User, you are encouraged to refer to our How to Hire Guidelines and to exercise reasonable and independent judgement, discretion and care in deciding to hire and engaging with a Service Professional.


This Agreement shall begin on the date hereof.

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. RENODO does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of RENODO, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws RENODO shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

RENODO reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant to RENODO a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.


The following organizations may link to our Web site without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;

Dot.com community sites;

Associations or other groups representing charities, including charity giving sites,

Online directory distributors;

Internet portals;

Accounting, law and consulting firms whose primary clients are businesses; and

Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of RENODO; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to service@renodo.com.my. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of (RENODO)’s logo or other artwork will be allowed for linking absent a trademark license agreement.


The Website may contain links to other websites for your convenience. We do not control the linked websites or the content provided through such websites, and we have not reviewed, in their entirety, such websites. Your use of linked websites is subject to the privacy practices and terms of use established by the specific linked website, and we disclaim all liability for such use. The fact that we offer such links does not indicate any approval or endorsement by us of any linked website or any material contained on any linked website, and we disclaim any such approval or endorsement.


As part of RENODO’s Acceptable Use Policy, you agree not to use the information, services or any other part of the RENODO Platform to take any action or actions that:

  1. are contrary to RENODO's public image, goodwill or reputation;
  2. promote any illegal activity or content, including without limitation child or animal abuse, violence, illegal drug use, and underage drinking;
  3. infringe on our or any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  4. express or imply that any of your statements, activities or causes are endorsed by us, without our prior written consent in each instance;
  5. violate any applicable law, statute, ordinance or regulation, or encourage any conduct that could constitute a criminal offense or give rise to civil liability;
  6. are libelous, defamatory, threatening, harassing, invasive of privacy, abusive, tortious, hateful, discriminatory, pornographic or obscene;
  7. transmit any trade secret or other material, non-public information about any person, company or entity without the authorization to do so;
  8. restrict or inhibit any other visitor from using the RENODO Platform, including, without limitation, by means of "hacking" or defacing any portion of the RENODO Platform;
  9. modify, adapt, sub-license, translate, sell, reverse engineer, decompile, or disassemble any portion of the RENODO Platform;
  10. remove any copyright, trademark, or other proprietary rights notices contained in the RENODO Platform;
  11. sublicense, sell, rent, lease, transfer, assign, or convey any rights under the Terms to any third party, or otherwise commercially exploit or profit from the information or content of the RENODO Platform, or any portion thereof, in any manner whatsoever, except as expressly permitted herein;
  12. distribute any virus, worm or other similar or deleterious files, scripts or programming routines;
  13. interfere with or disrupt any services or equipment with the intent of causing an excessive or disproportionate load on the infrastructure of RENODO or its licensors or suppliers;
  14. involve the preparation or distribution of junk mail, spam, chain letters, pyramid schemes, or other deceptive or unsolicited bulk or commercial email, or violate in any way the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act of 2003) or equivalent, applicable, foreign law;
  15. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine" the RENODO Platform or in any way reproduce or circumvent the navigational structure or presentation of the RENODO Platform or its contents, authentication and security measures;
  16. forge headers or otherwise manipulate identifiers in order to disguise the origin of any submission;
  17. execute any form of network monitoring or run a network analyzer or packet sniffer or other technology to intercept, decode, mine or display any packets used to communicate between the RENODO Platform's servers or any data not intended for you;
  18. harvest or collect information about any RENODO Platform visitors or members without their express consent; and/or
  19. Contains any reference to or likeness of any identifiable third parties, unless consent has been obtained from all such individuals and their parent/legal guardian if they are under the age of majority in their jurisdiction of residence.

Improper use of the Information, Services and Website may result in termination of your access to and use of the Website, and/or civil or criminal liabilities.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.


We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.


If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


You hereby affirm that you are over the age of 13, as this Website is not intended for children under 13. If you are under 13 years of age, then you may not use the Website. You further affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement.


GST will be implemented in Malaysia with effect from 1 April 2015 at the rate of 6%. It will replace the existing sales tax and service tax. Prices of Items and services provided by RENODO MEDIA SDN BHD, being GST registered company, will include GST where applicable.

Please refer to the GST Act 2014 published in the gazette on 19 June 2014 and the GST Regulations 2014 issued on 30 June 2014. GST is under the jurisdiction of the Royal Malaysian Customs Department (“Customs Department”).


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury resulting from negligence;

Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

Limit any of our or your liabilities in any way that is not permitted under applicable law; or

Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


RENODO makes no representation that the Website operates (or is legally permitted to operate) in all geographic areas, or that the Information, Website, or Services are appropriate or available for use in other locations. Accessing the Website from territories where the Website or any content or functionality of the Website or portion thereof is illegal is expressly prohibited. If you choose to access the Website, you agree and acknowledge that you do so on your own initiative and at your own risk, and that you are solely responsible for compliance with all applicable laws.


These Terms and Conditions shall be interpreted and governed by the laws in force in Malaysia. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Government of Malaysia to waive any objections based upon venue.