Worry-free renovation protected by RENODO PROJECT+
We’ll help you combat these renovation worries
Enjoy a worry-free renovation protected by RENODO PROJECT+
We’ll help you combat these renovation worries
No more unreliable contractors
We handpick and recommend only SSM registered contractors so you’ll always work with a reliable professional. We keep a record of their director’s identification as well as past renovation portfolios so you can easily choose your preferred contractor based on verified user reviews and “Before and After” photos.
No more renovation eyesores
We help you manage post-project maintenance issues such as unsatisfactory workmanship and material quality, unexpected defects, and poor installations for up to 365 days or more so you can always be assured your renovation experience is exactly the way you want it to be - or better.
No more risky renovations
We provide obligated insurance by Great Eastern for projects more than RM 30,000.00 with a unique combination of the Contractor’s All Risk Policy and the public liability policy so you can rest assured your renovation is protected against water damage, collapse, defects, and more.
No more payment problems
We assure you of a safe payment process to reduce your risk of losing invested money to a contractor. We help you release your payments to your Hired Contractor in smaller stages and hold the final payment for 30 days so you’ll always maintain a higher negotiation power.
What to expect
Your worry-free renovation process
We help you achieve an easy home renovation experience exclusive to users who hire contractors via our platform, following a request for quotation.
We strive to uphold the experience of home renovation and standby our handpicked pool of contractors and interior designers. The PROJECT+ is exclusive to homeowners who hires contractor on our platform, following a request for quotation.
Do keep in mind that homeowners who contact the contractors directly and deal without payment through RENODO will not be eligible.
RENODO Guarantee ensures you’ll always be connected to a SSM registered contractor. In the event that your Hired Contractor delays your project commencement, a penalty will be applied to your Hired Contractor based on this failure-to-meet deadline penalty:
The failure-to-meet-deadline penalty is as below:
|Project Duration||Payment Delay Duration||Penalty Rate|
|Less than 1 month||More than 1 week||By 2% each recurring week|
|1-3 months||More than 2 week||By 2% each recurring 2 weeks|
|More than 3 months||More than 1 month||By 2% each recurring month|
A commencement and completion date for the works will be specified clearly prior to the initial of your payment, as we will request for this document from your contractor to apply for PROJECT+.
A commencement and completion date for the works will be specified clearly prior to your initial payment. We will request for this document from your contractor to apply for RENODO PROJECT+.
RENODO Warranty is valid for up to 365 days or more, after which RENODO will not be liable for any further maintenance work. The length of renovation warranty depends on your project’s category, with exclusion of electrical appliances, exterior landscaping, interior design, painting, and others. Any ongoing dispute or claim should be raised before the lapsed period.
The final confirmation of warranty length will be decided upon inspection by your Hired Contractor. Warranty length may vary according to agreeable variables decided between you and your Hired Contractor. The contractor may not be liable if the defective materials are supplied by third-party suppliers sourced by you.
RENODO Warranty ensures all participating contractor provides maintenance up to 365 days or more for works such as:
• Fixing construction and/or building mistakes
• Touching up visible defects and damages
• Rectifying inappropriate or poor installations
• Replacing defective materials and workmanship
RENODO Project Protection
We provide renovation projects valued more than RM 30,000.00 with an obligated renovation insurance coverage up to RM 500,000.00 provided by
It is an exclusive insurance with a unique combination of benefits from Contractor’s All Risk policy and public liability policy.
The RENODO Project Protection covers the project from:
• Fire & lightning
• Water damage, flood, storm & tempest
• Collapse, collision, impact damage & landslide
• Burglary & theft
• Malicious acts
• Dropping or falling of objects
• Damage due to defects in material, bad workmanship
• Accidental bodily injury or illness of 3rd party
• Accidental loss/damage to property belonging to 3rd party
RENODO Payment Protection
RENODO Payment Protection is designed to give you the higher negotiation power against your Hired Contractor. We want to protect you against losing invested money to a contractor by releasing payment in smaller stages so you’ll always know your Hired Contractor is meeting your expectations. In the event that your Hired Contractor is a no-show and is uncontactable, RENODO Payment Protection helps secure all your future payments.
How it works:
For projects over RM 30,000.00
We will apply a Progressive Payment Schedule if your project is valued more than RM 30,000.00. You will
be required to submit payment to your Hired Contractor via RENODO in the plan as per below:
|USER PAY THROUGH RENODO TO CONTRACTOR|
|Initial Stage||Mid Stage||Completion|
|CONTRACTOR RECEIVES PAYMENT FROM USER VIA RENODO|
|Initial Stage||Mid Stage||Completion||Final Payment|
The Initial Stage is the first stage for renovation where you will be required to make a payment to commence the project. The Initial Stage mainly involves:
|•Make Initial Stage payment calculated from 30% of total project cost.||
•Purchase of raw material
•Assembling his crew to begin project
•Delivery of raw materials and equipment to renovation site
•Protection & Demolition
At this stage, Only 20% of your payment is released to your Hired Contractor. The next stage of payment will only be released once the current stage has completed.Mid Stage
The Mid Stage is where the renovation is in-progress and at least 50% of specified works are completed. The Mid Stage mainly involves:
|•Make Mid Stage payment calculated from 40% of total project cost.||
•Completed rough framing
•Completed rough-ins (pipes, ducts, and wires)
•Completed insulation and/or air sealing
•Completed closing walls (drywall installation and finishing)
Final Payment Stage
The Final Payment Stage mainly concerns your Hired Contractor. At this stage, RENODO PROJECT+ still holds your final 20% and will only release the final 20% of the full payment 1 month (30 days) after Completion Stage if there you have no further issues with your renovation.
|•Check that Hired Contractor has done all their specified works accordingly.||•Make amendments to any complaints or issues raised by you.|
For projects under RM 30,000.00
• The Initial Stage: 20%
• The Completion Stage: 80%
Frequently Asked Questions:
Browse and save local renovation past projects along with the works included and renovation price. In addition, you can get quotes from Contractors. RENODO aims to simplify homeowners’ renovation journey.
RENODO provide PROJECT+ to all users who hire contractor and have their renovation project through our platform.
|Before Renovation||During The Renovation Process||After Renovation|
Source Contractor on our platform for User
Free site visit & floor plan draft and area measurement
Contractor guaranteed to be SSM-Registered
|Provide Renovation Services||Timely Renovation Process||Provide PROJECT+ Warranty||Up to 365 Days of Maintenance Period|
|Provide Payment Protection||Payment Safeguard|
|Payment Dispute Management||Excellent After Sales Services|
|Progressive Payment Schedule Management|
|Provide Project Protection|
|Public Liability Protection||All Contractors on RENODO are obligated to abide|
|Property & Home Content Protection|
|Renovation Insurance Provided by Great Eastern||Fix, Rectify, Replace & Touch Up Work Errors|
|Payment Safeguard Method||Payment Timeline||Proportion of Payment||Advantage|
Method 1: One-Time Payment
Transfer full amount of renovation project
|Within 3 days after User and Contractor signed a confirmation||100% of renovation fees||Convenient, Hassle-free, Reduce payment process|
Method 2:Progressive Schedule 30% - 40% - 30% Payment
Transfer payments on 3 schedule agreed for the renovation project
|Within 3 days after User and Contractor signed a confirmation||30% of the renovation fees||
No need to pay in 1 lump sum,low payment pressure
There is room for cash flow
Low risk. in case issue arises
|After the completion Initial Stage||40% of the renovation fees|
|Within 7 days after the commencement of Mid Stage||30% of the renovation fees|
Renovation project with total value above RM30,000.00 will receive a compulsory insurance coverage up to RM500,000.00.
All projects paid through RENODO will be insured by Great Eastern. It provides coverage against:
•Fire & lightning
•Water damage, flood, storm & tempest
•People related to you in your home
•Collapse, collision, impact damage & landslide
•Burglary & theft
•Dropping or falling of objects
•Damage due to defects in material, bad workmanship
•Accidental bodily injury or illness of 3rd party
•Accidental loss/damage to property belonging to 3rd party
Email to us with the relevant documents such as:
•Completed Claim Form
•Written Statement of Claim detailing the property lost or damaged
•Letter of Award and Bill of Quantity
•Purchase /delivery order
•Technical/Damage Report on extent of damages (applicable for machinery claim)
•Quotation/Estimate of repairs/replacement
•Police Report (if any)
•Any additional information and documentary evidence as may be required by Insurers or Adjusters other than above
Please note that claim must be submitted as soon as possible to provide a reasonable timeframe for insurance adjuster to assess the situation. This is to avoid the disqualification of your claim.